How much does shipping cost?
UK shipping is free on all orders, sent with Yodel using a fully tracked service.
How much does international shipping cost?
We ship to most countries using either Royal Mail or Hermes. The postage fee will be calculated during checkout and based on the weight of the package and the destination country.
Our packaging is 100% recyclable.
14-Day Money Back Guarantee Return & Refund Policy
If for whatever reason you wish to return your items for a full refund, you can do so within 14 days of purchase. As long as the product is returned to us in the original condition, you will receive your money back.
For refunds and exchanges please contact us.
We will email you a pre-paid label.
Send us the unused goods.
Once received we will issue your refund.
Fantastic service from Presence. My bag arrived within a couple of days and so beautifully packaged too. It is just lovely and exactly what I wanted and great quality. Its a 10/10 from me.
Happy with the bag, keeps me hands free
The bum bag purchased is lovely quality, very nicely packaged too. Delivered very promptly - very genuine brand.
Quality item! Several zipped and pleasantly lined pockets. Very sturdy and quite weighty too. This is designed and made to last.
Very slick looking bum bag. Just got a new black denim jacket, which matches so nicely when wearing the bag across my body 👍
A attractive quality bag, i love how sturdy the fittings are, and it is so versatile, as I can use it around my waist or across my chest. Good size storage for all my bits and pieces. Very happy. It was a very beautiful and useful item for my birthday.