How much does shipping cost?
UK shipping is free on all orders, sent with Yodel using a fully tracked service.
How much does international shipping cost?
We ship to most countries using either Royal Mail or Hermes. The postage fee will be calculated during checkout and based on the weight of the package and the destination country.
Our packaging is 100% recyclable.
14-Day Money Back Guarantee Return & Refund Policy
If for whatever reason you wish to return your items for a full refund, you can do so within 14 days of purchase. As long as the product is returned to us in the original condition, you will receive your money back.
For refunds and exchanges please contact us.
We will email you a pre-paid label.
Send us the unused goods.
Once received we will issue your refund.
Really happy with the bag. Feels and looks like a quality backpack
Gorgeous backpack to take with me on my daily commute. Looks fab
Already had a few compliments on the bag, as just been away with friends
I was looking for a Fjallraven type bag but wanted something a little smarter for work. When I saw this black leather and suede mix, I instantly loooved it!
Good quality backpack and helpful customer service from Adrian
I've been looking for a good backpack for a while now. Really happy with the Presence bag as has quite a few compartments for my stuff. Highly recommend!!