How much does shipping cost?
UK shipping is free on all orders, sent with Yodel using a fully tracked service. Processing time is usually same working day, delivery time is usually 2 to 3 working days.
How much does international shipping cost?
We ship to most countries using either Royal Mail or Evri. The postage fee will be calculated during checkout and based on the weight of the package and the destination country.
Our packaging is 100% recyclable.
30-Day Money Back Guarantee Return & Refund Policy
If for whatever reason you wish to return your items for a full refund, you can do so within 30 days of purchase. As long as the product is returned to us in the original condition, you will receive your money back.
For refunds and exchanges please contact us.
We will email you a pre-paid label.
Send us the unused goods.
Once received we will issue your refund.
LOLA - BLACK & GOLD
Really fast delivery and the trainers are the most comfortable and stylish trainers I have ever owned. In love and will definitely purchase more items from Presence.
Super happy with the shoes. Purchased a 7 UK, true to size. Fit like a glove... or sock! Super happy with them.
Great service with fast delivery! These trainers are uniquely comfortable and look great thank you Presence!
TOP brand... love my shoes... me happy!! ❤️
Excellent, quick service and the shoes are beautiful and fit very well, true to my usual size. First time having Presence shoes and it will not be my last!